SHIPPING:

Domestic Shipping

  • USPS First Class: $4.95 (5-7 Business Days)
  • USPS Priority Mail: $9.95 (3-4 Business Days)

Delivery time does not include Saturdays, Sundays or holidays.

 

RETURN & REFUND:

Making a Return

We will be glad to assist you on your return:

 Refund or Exchange will be accepted if:
  • If you receive an item that is defective or damaged
  • If we printed the wrong design.
  • The merchandise must be in its original condition, in its packaging, unworn and unwashed.
Refund or Exchange will not be accepted if the following:
  • if you ordered the wrong garment color, size, style or quantity because all products are custom made.
  • if the item has been worn, washed or has make-up stains
  • garments damaged by misuse or failure to follow the care instructions
  • clothing printed with designs created by you containing errors such as:
    • poor quality, low resolution images uploaded for printing
    • spelling, punctuation or grammatical errors

How to make a return

If there is an issue with your order please contact us within 5 days of delivery so we can resolve it quickly for you. Please include details of your order such as:

  • Your order number
  • Securely repackage your merchandise as we are unable to issue refunds for items lost or damaged due to unsecured packaging.
  • Ship your package using a trackable, insured shipping method.
  • Please keep the tracking details for your records.
  • Please send your returns to:
    T-shirt Zone
    Attn: Online Returns
    1850 Apple Blossom Dr
    Winchester, VA 22601

Our support team will respond within 24 to 48 hours of receiving your message to sort things out.

 

If you have any other questions:

 

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