FAQ

We are open from 10am – 9pm, Monday through Friday. However, if you want to get in touch after hours please email us or fill out the contact form and a customer service rep will get back to you ASAP.

Getting a quote can be done one of two ways. First, in our designer studio, once you’ve completed your design, the tool will display a price based on the quantity and style of shirt your looking to order. Second, use " Quote" on the navigation menu, then fill out all the specifications and upload your design as well. we’d be glad to send you a quote over email.

Because of the extremely high order volume we process, we do not offer free sample orders as a service. However, your welcome to place a small order before you plan on placing a larger order to test out our printing service. In addition, if you worried about print quality, please check out our gallery page for some images of our work.

During business hours, phone is the fastest way to get in touch. If we are unavailable over the phone, email and the contact form are great ways to get in touch.

We are located in Virginia. Our full address is listed in the Contact Us page.

Yes we sometimes offer sponsorships. Please email us or fill out the contact form and let us know how we can help you and we will do our best to work with your needs.

No, we offer the same price to everyone who uses our websites. Sometimes we offer discounts and promotions so please check with us and see if there are any promotions available.

Yes, we offer free shipping on all standard shipped orders of $100.

We offer a 7 business day rush shipping option for an extra cost of 20% of the order value. This guarantees the order will be at your door in 7 business days.

As much as we would love to offer rush shipping as a free service to all of our customers, the reality is, shipping using express services cost us a lot extra. We also schedule your order ahead of those who had placed an order using standard shipping, for that priority it is only fair that we charge a fee.

For orders from ( 1 to 6 pcs ) guaranteed between 4 to 5 days, orders of 12+ are guaranteed between 7 to 12 days.

Depending on your location within United States your order will be shipped by USPS or by UPS. We tend to use USPS for more rural locations and UPS for orders in major cities. You can pick between Economy or Priority shipping at the checkout page.

Once your order ships we automatically send out a Shipped confirmation with a tracking number for your order.

Please check our " Shipping & Returns" page for detailed information.